Econet Group

About Us

What is EcoCash?

EcoCash is an innovative mobile payment solution for Econet customers. It allows you to perform simple financial transactions, like send money to loved ones, buy prepaid airtime or data for yourself or other Econet subscribers and pay for goods and services, all using your mobile phone.

  • Transfer (send) money accross all networks
  • Pay for goods and services locally and internationally
  • Pay bills such as school fees, Council utility bills (water, rates), DSTV, etc
  • Withdraw money (Cash-Out)
  • Buy Econet prepaid airtime, text, data bundles or pay a direct connect account for yourself and other Econet subscribers
  • Make secure online payments
  • Receive money from diaspora
  • Deposit money (Cash-In)
  • Save money
  • Access loans
  • Link your EcoCash wallet to your bank account
  • Manage your EcoCash account: change your PIN, check current balance or see your last five transactions




  • If you are already an Econet customer, simply visit any EcoCash authorised agent to complete an application form.
  • If you are not an Econet subscriber, you will have to purchase an Econet line and register at any authorized EcoCash agent.
  • When registering, you will need to produce your original National ID, driver’s license or passport as well as a copy. Before you register, ensure you have an active Econet SIM card. Registration takes about 3 minutes and you should take your cell phone.
  • Children 12 years and above with ID numbers already allocated to their birth certificates or who already have a passport can register. On registration, they must produce their original birth certificate or passport, parents/guardians ID document and must be accompanied by their parent/guardian who will append their signature on the registration form.
  • Customers must register in person. You cannot open an account on behalf of someone else.
  • Unregistered users can receive transfers and perform cash out functions only.


What is a PIN?

The PIN (Personal Identification Number) is the key to your EcoCash account and will be required to do transactions on EcoCash. It is important that you keep your PIN a secret and never share it with anyone.

Your will never be required to give up your PIN to an  Econet Agent personnel or anyone else.


About Us

What if I lose my PIN?

  • Contact the EcoCash customer helpline on 114 OR
  • Visit the nearest Econet shop OR
  • Visit the nearest Steward Bank Branch OR
  • Email EcoCash on



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