Econet Group

Loyalty Program

Loyalty Program

 

Transact, earn a minimum of 5 points, get cach-back

Customers are required to spend a minimum of RTGS$100 on EcoCash and earn 1 point while EcoCash FCA wallet transactions are eligible to earn points as follows

 

Participating Use Cases are:

  • Send Money
  • Pay Merchant
  • Pay Bill
  • Buy Airtime & Bundles
  • Remittances (Received Money via Cassava Remit & EcoCash Remit into the EcoCash FCA wallet)
  • Banking Services (B2W, SIE, EcoCashZimSwitch)

 

What happens to the points after accumulation?

For every ZWL$100 spent on EcoCash, a customer gets 1 POINT equivalent to ZWL$0.40c for every point. One can only redeem their accumulated value if they have reached 5 points which is the minimum entry for the bottom-end segment. 

 

What happens when I have earned my e-Value? 

All the value accumulated during the promotion can be redeemed into the EcoCash wallet at the end of each month or exchanged for airtime. (for customers that would have reached their segment targets shown below) 

 

Guaranteed model Prize Structure 

ZWL$0.40c for every ZWL$100 spent on EcoCash

 

Terms and Conditions

  1. The customer must: TRANSACT & EARN POINTS & GET CASH-BACK in this promotion.
  2. A customer will need to have transacted in the following use cases: [ Send Money, Airtime Purchase, Bill Payment, Merchant Payment, Received money via Cassava Remit & EcoCash Remit into EcoCash FCA Wallet ] and Banking services (SIE + B2W )
  3. For every ZWL$100 spent on EcoCash, a customer gets 1 POINT PLUS equivalent to ZWL$0.20c for every point. One can only redeem their accumulated value if they have reached their monthly targets.
    Customer Segment Grading Criteria Revenue Range A30 Subs AVPM %ge growth to target Value Target / Segment Point Target per segment
    ZVC Bronze Customer 0 119,654 9 10% -  
    LVC Silver Customer 0.01 - 37.00 2,705,992 307 30% 400 4
    MVC Gold Customer 37.01 - 94.00 868,700 1,894 30% 2,462 25
    HVC Platinum Customer > 94.00 871,281 11,189 35% 15,105 151

     

  4. All the value accumulated during the promotion can be redeemed into the EcoCash wallet at the end of every month + all qualifying customers will be entered into a draw to win bigger prizes every month. 
  5. Monthly draws to be conducted under the supervision of Deloite Auditors and the internal Risk team.
  6. The draws will be conducted during the first week of the following promotion month.
  7. All points earned during the course of the month will be accumulated and redeemed at the end of the month to allow for fresh points to accumulate in the new month. 
  8. Customers can win every month for as long as they have earned their points for that particular month.
  9. All winners will be notified via messages and the EcoCash Website. Grand draw winners will be notified via direct calls from our customer service teams.
  10. Promotion mechanics will be communicated to all customers via press, social media channels & fiers to be given out by Brand Ambassadors.
  11. All prizes will not be redeemable for cash save for Goats & Cows depending on the geographical location of the winners. 
  12. Grocery vouchers will be in the redeemable at Gain Cash & Carry and N Richards stores nationwide. 
  13. All cash prizes will be in the form of e-value (EcoCash value) and as such will be paid into the winner’s EcoCash wallet.
  14. The term COWS in this promotion refers to either male or female cattle. A customer cannot choose the sex of the COW as it is dependent on will have been secured. 
  15. For cow prizes, a customer has an option to demand it as meat or a live beast. Should the customer choose to demand a live cow, they will incur all the expenses for transportation and licensing with all relevant authorities.  
  16. All live cows and meat prizes will be collected at designated abattoirs to be communicated to winners.
  17. EcoCash FCA wallet transactions are eligible to earn points for redemption and to be entered into a draw. Every USD1 FCA amount earns 2 points in the promotion which is equivalent to ZWL$0.80c. 
  18. All uncollected prizes 30 days after the announcement of winners in the public papers and on the EcoCash Website will be forfeit. 
  19. Swipe into EcoCash, Bank to wallet transactions as well as EcoCashZimswitch are all classified as Banking Services for this promotion and attract 1 points for every RTGS$100 moved into a customer’s EcoCash wallet.
  20. The minimum value to earn points for money received from the diaspora is $20. So every $20 received is equivalent to 40 points.
  21. EcoCash Staff, spouses, advertising agencies are not eligible for this promotion.
  22. EcoCash reserves the right to alter / cancel the promotion at its discretion. Pre-communication of this will need to be done via a daily paper announcement and on social media.
  23. All decisions made by EcoCash will be final and no correspondence will be entered into.
     

Back